Last Updated: November 10, 2025
Welcome to Matt Shop. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our site or purchasing our products.
Matt Shop (“we,” “us,” “our”) operates as an online retailer offering products fulfilled by international suppliers. By using our website, you agree that you are of legal age and have the authority to enter into this agreement.
We reserve the right to modify, update, or replace any part of these Terms at any time without prior notice. Continued use of the website after such changes constitutes acceptance of those updates.
All products are subject to availability and may be withdrawn at any time.
Images and descriptions on our website are for reference only — actual products may vary slightly due to manufacturing or display differences.
Prices are listed in USD unless otherwise stated.
By placing an order, you confirm that:
All provided information (including shipping address and contact details) is accurate.
You are authorized to use the payment method provided.
We reserve the right to refuse or cancel any order suspected of fraud, unauthorized activity, or violation of these Terms.
All payments are processed securely through our third-party payment providers.
We ship to regions within Oceania and South Asia. Delivery times vary depending on your location.
Once an order is shipped, Matt Shop is not liable for:
Delays caused by customs, natural events, or courier issues.
Lost packages resulting from incorrect addresses or local postal errors.
Full details are available in our Shipping Policy.
Our Refund & Return Policy governs how we handle product issues.
We only offer replacements or store credits for items that arrive damaged or defective, subject to photo evidence within 7 days of receipt.
Refunds are not guaranteed and are handled at our sole discretion.
All content on this website — including text, images, logos, and product descriptions — is the exclusive property of Matt Shop and is protected by international copyright laws.
Unauthorized use or reproduction is strictly prohibited.
To the fullest extent permitted by law:
Matt Shop is not responsible for indirect, incidental, or consequential damages arising from the use or inability to use our services or products.
Our total liability shall not exceed the amount you paid for the purchased product.
Our platform may include links to third-party tools or sites (e.g., Zendrop, payment processors). We are not responsible for the practices or content of those external services.
These Terms are governed by the laws of Australia, without regard to conflict of law principles.
Any disputes shall be resolved in accordance with the laws and courts of the State of Victoria, Australia.
For questions about these Terms or related concerns, contact us at:
📧 support@mattshop.co